A Proven Legacy of Managing Complex Transformations

From S/4HANA programs to operational uplift – across APAC and the Americas - we align people, process, and performance - so transformation doesn’t stop at go-live.

  • 20+ Years Experience

    Delivering SAP ECC and S/4HANA transformations.

  • 15+ Countries

    Extensive global rollout experience including APAC and the Americas.

  • 36,000+ Users Impacted

    Experience leading change and capability enablement for large, global, multi-region system user bases.

  • $6M+ Annual ROI

    Realized through adoption-focused governance and support reduction for just one global mining leader.

  • 30%+ Development Efficiency

    Achieved at a global manufacturer by standardizing global SAP Enable Now governance.

  • SAP Excellence Award

    Leading the SRM Change and Training framework for Auckland Council’s SAP Excellence Award-winning implementation.

The GRACEPR Advantage: Your "Last Mile" Partner for SAP S/4HANA Transformations

Bridging the gap between technical "Go-Live" and measurable business value.

Dharmesh Chandra - LinkedIn
PROSCI Certified Practitioner

GRACEPR founder Dharmesh has spent 20+ years delivering complex SAP transformations across 15+ countries - bridging the gap between technical go-live and measurable business outcomes.

As a trusted advisor to BHP, Newcrest (now Newmont), Auckland Council, Fonterra, Zespri, and Celanese, he specializes in eliminating the productivity dip that plagues large-scale digital investments - combining data-driven change diagnostics with role-based capability enablement to ensure Day-1 proficiency and long-term adoption.

His work has delivered $6M+ in annual operational savings for a single global mining client and contributed to an SAP Excellence Award-winning implementation for Auckland Council.



Today, Dharmesh leads GRACEPR alongside a trusted network of experienced SAP change and capability professionals - bringing together deep specialist expertise to deliver at scale across global programs, without compromising on the quality and accountability that defines every GRACEPR engagement.

Maximise SAP Transformation and User Adoption

GRACEPR integrates SAP change management with capability enablement to drive measurable adoption and performance.

We align leaders, engage stakeholders, and embed new ways of working so teams can confidently apply and sustain SAP skills and business processes.

By integrating governance, impact analysis, and behavioral reinforcement, we turn SAP and digital initiatives into lasting business value - measuring adoption by outcomes, not just system usage.

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Our Key Areas of Focus

As SAP Joule and Agentic AI reshape how users interact with SAP, we ensure your people are equipped not just to navigate the system - but to guide and govern it.

  • Governance and Executive Enablement

    We partner with your leadership team to establish strong governance, enabling executives to actively sponsor change, role-model desired behaviours, and drive clear accountability across the organisation.

  • Organization Readiness and Change Intelligence

    We assess your organization’s readiness by analyzing stakeholders, processes, and change impacts - turning these insights into targeted, data-driven interventions that accelerate adoption and reduce risk.

  • Strategic Communications & Engagement

    We deliver clear, structured messaging that builds awareness, deepens understanding, and drives meaningful engagement - ensuring your people are informed, aligned, and ready to adopt change.

  • Capability and Proficiency Enablement

    We equip your people with the practical skills, tools, and confidence needed to perform effectively in the future state - driving sustained proficiency and long-term adoption.

  • Change Risk and Experience Management

    We proactively identify resistance, barriers, and adoption risks - continuously responding with targeted, iterative actions to improve the change experience and sustain momentum.

  • Performance Management and Reinforcement

    We track adoption and performance metrics to understand impact, while embedding reinforcement mechanisms that sustain behaviours and ensure lasting business outcomes.